Why Am I Unable To Access Results In The Workplace Insight Tool?
If you're unable to access your results in WIT through the invitation email and see a message that your results are not available, it could be due to your browser caching a previous access attempt.
Our friendly support team are always standing by to help you with any issues accessing your data, however there are a few simple steps that you can try first to resolve this scenario, which could be related to caching.
Please try the following steps to troubleshoot this:
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Logging out of our other sites and closing all other tabs
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Using Chrome as your browser and clearing your cache
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Entering https://wit.b.co.uk into the URL, and logging in directly into the website
However if you are still experiencing an issue getting access, please email support@b.co.uk, call us on 01978 856222, or click the 'Get in Touch' button at the top of this page.