What Do The Definitions Of Our People Mean In The b-Heard Survey?
Within your b-Heard survey, colleague definitions are used to categorise specific groups within your organisation when responding to survey statements. These definitions encompass key roles such as the Leader of the organisation, Senior Management, and Team.
The Leadership definitions can be customised within your Survey set up dashboard in the Company Profile task. We will ask you to provide us with clear descriptions of the ultimate ‘Leader’ and ‘Senior Management’ of your organisation. Responses to these statements will contribute to the Leadership Factor in your survey results. Questions referring to the ‘Leader’ will also drive our Leadership Index, identifying the best leaders.
These descriptions and definitions will appear in the online instructions at the top of the survey and also next to statements with the red icon.
Leader of this organisation
This should be the ultimate decision maker and the person responsible for leading the organisation, for example "Adam Smith – CEO" or "Mark Jones – Managing Director". It is important that care is taken when completing this information as we will be unable to allocate a Leader Index (LI) unless it is clear that employees have correctly responded about your organisation's actual leader.
Senior Management
This definition should cover the name for the group of people in the organisation who make up "Senior Management", such as "Senior Management Team", "Board of Directors" , "Leadership Team" or "Executive Committee". We don't recommend a long list of names or job titles as this can confuse employees who may not be familiar with all of them.
Team Definitions
This definition is used for clarity on who employees should consider when answering statements about their team. There are 2 variations of this definition depending on the Job Grade of the employee logged into the survey.
- For any Team Members the definition will be: When answering questions about your team, you should respond about the people who are at the same level as you within your immediate team. This does not include your supervisor or manager.
- For any Team Leaders and above: When answering questions about your team, please think about the management team you work within. This may include other managers in your team or department that directly report to the same line manager as you.
When setting up your survey you will have the opportunity to send yourself a test/demonstration survey. This is a good opportunity to review all of the above definitions. The Team definition in the demo survey will utilise the wording for those with a Job Grade of Team Leader and above.
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