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How Were The 24 Core b-Heard Survey Statements Identified?

We recognise the importance of flexibility when surveying your employees and understand you want a survey that can be tailored to suit your organisation.

Every year, we review our engagement survey and refine our methodology. We perform Confirmatory Factor Analysis (CFA) to ensure our survey statements remain accurate and reliable measures of engagement.

With over 20 years worth of data, analysis and experience behind us, we are able to reduce the number of core items within our survey to provide you with greater flexibility. Our refinements enable you to obtain reliable factor scores and BCI scores using just 24 statements. 

These core statements have been carefully selected through analysis of the 70 statements used in previous years. Each of the 24 statements were identified as providing a particularly good measure of their workplace Factor and therefore are all strong predictors of engagement. From performing Confirmatory Factor Analysis on the 24 core statements, we are confident that our 8-factor model continues to provide an excellent representation of engagement within the organisations we survey. 

This downloadable pdf document provide more information about our survey statements, click the image below to view the document:

cover image BC survey statements 2025

Any organisation that surveys using these 24 statements, will be eligible for a Best Companies accreditation and can showcase their engagement levels. Our accreditations are the highest form of recognition an organisation can achieve, a recognised metric of value and sustainability. 

Want further insight? 

In addition to the 24 core statements, we have a bank of over 120 verified statements that you can choose to include into your survey. We would encourage you to include additional survey statements to gain greater insight into all aspects of your organisation. Building on our 24 core statements, you can adapt and tailor your Best Companies survey, in order to receive meaningful and insightful data. 

Please note any additional statements (added onto the 24 core statements) would not be scoring statements (they would not contribute to your BCI score and/or accreditation status). 

If you would like to create your own non-scoring statements in addition to the above, we would be happy to support you with this.  Please email support@b.co.uk, call us on 01978 856222, or click the 'Get in Touch' button at the top of this page.