When closing your survey, it is important to consider any internal deadlines that you may need access to your results for. However, if you are entering into our recognition elements of Lists and Accreditation, you will also need to ensure that your organisation has reached the minimum response rate required to be eligible.
You can check the required response rates in prior to closing your survey, and you may find these related articles helpful at this stage:
What Is The Minimum Response Rate That Our Organisation Needs To Achieve?
How Can We Monitor Our Response Rate?
How Can We Encourage Participation In Our b-Heard Survey?
As a Project Manager, it is your responsibility to close your b-Heard survey at a time of your choosing. You can do this by logging into your Manage Survey dashboard, where you can also monitor response rates. Once you are ready, simply press ‘Close Survey’ to confirm that you are satisfied and wish to close the survey.
Once you have closed your survey, we aim to provide your data to you 48 working hours after closing the survey, subject to our data checks.
For additional support please email support@b.co.uk, call us on 01978 856222, or click the 'Get in Touch' button at the top of this page.