How Can We Monitor Our Response Rate?
While your b-Heard survey is live, we provide options to download response rates. This allows you to gain insights into the participation rate and identify the specific areas within your organisation where responses are being generated.
We are unable to provide details on exactly who has responded to protect anonymity; however, your dashboard will show you Overall and by Employment Group how many people have completed the survey.
To see this information when your survey is live you will just need to head to the ‘Manage Survey’ tab on your dashboard and click on ‘Monitor Survey’ found within the ‘Responses’ tile.
From here, locate the box titled ‘By Employment Group’ at the bottom right of the page. This box contains a download icon, which once pressed will provide you with an excel spreadsheet detailing by Employment Group the number of responses received.
If you are surveying for recognition, keeping track of your response rates can be crucial to ensure you remain eligible. To find out more about how many responses you need, please see this article explaining the minimum response rate required
For more ideas on how to improve low response rates, please read this article on how to encourage participation.
For additional support please email support@b.co.uk, call us on 01978 856222, or click the 'Get in Touch' button at the top of this page.