If you are the b Heard Survey setup Project Manager, you can view our standard survey reminder communications via the ‘Review your communications’ task by selecting ‘Manage Survey’, then under 'My tasks' select 'Set-up & launch'.
If you wish to use your own reminder communication or amend our standard reminders, please be aware that we do have guidelines to follow to ensure fairness and that specific groups or individuals are not targeted. Therefore, please just make sure they are agreed by us beforehand by sending the communication to support@b.co.uk
For additional information about the survey reminders please refer to your selected survey method below:
Email surveys: Best Companies send the email invitation to each employee and an automated reminder is sent to anyone who is yet to complete the survey after 5 and 10 days following the launch date
Login code by link surveys: The organisation is required to remind colleagues about the survey as part of their survey campaign.
Login code by post surveys: Best Companies send the survey and a covering letter to each employee. Reminders are to be sent internally by the organisation 5 and 10 days after their launch date.
Paper surveys: The organisation is required to distribute the envelopes which include a covering letter and survey. It is also their responsibility to send a reminder 5 and 10 days after their launch date.
You can find out more in this related article about out Survey Communication Guidelines
For additional support please email support@b.co.uk, call us on 01978 856222, or click the 'Get in Touch' button at the top of this page.