Company People Leadership Index Measurement

Employees respond to each statement using a 1–7-point response scale, from Strongly Disagree to Strongly Agree. Responses are scored so that 1 represents the least favourable response and 7 the most favourable. Scores are calculated by averaging responses at statement level, then combining these scores into the Clarity, Team and Coach indices. These three indices are standardised to ensure they have equal weighting in the overall People Leadership Index. To make results easier to interpret, this is reported on a scale from 0 to 1,000.

Similar to the manager-level People Leader Index, we apply an established statistical technique that considers both the number of responses received for each company and results from previous surveys. This reduces the influence of short-term fluctuations and natural variation between survey cycles. As a result, the trends are more meaningful over time because they are less likely to be driven by temporary changes in who responded or by normal statistical variation, and more likely to reflect genuine change in employee experience. By focusing on consistent patterns in employee feedback rather than any single survey result, the methodology provides greater confidence that reported differences and trends represent real organisational change.

Accreditation ratings are based on the People Leadership Index score. The star ratings are allocated based on the thresholds associated with the percentiles from our large People Leadership reference dataset.

The thresholds for the accreditation bandings are as follows:

At Best Companies Big Reveal, we will recognise your highest accreditation entry for the survey year.

If you have any questions or for additional support please email support@b.co.uk, call us on 01978 856 222, or click the 'Get in Touch' button at the top of this page.