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Best Companies Methodology

Our world-class methodology, developed with academics at the University of Plymouth, forms the foundation of our b-Heard survey and supports our goal of making the world a better workplace. We are committed to transparency and happy to share our practices so others can understand how we achieve this.

In 2006, we decided that organisations interested in taking part in our survey should know exactly how we collect data, how we analyse it, and how we award accreditations and generate list positions.  

Whilst other companies may withhold details of their methodology, be it models or processes, we decided that transparency was important and should not be put at risk from fears of intellectual property being stolen by others. It would however, be remiss of us if we did not point out that significant investment has been made in creating this methodology and all rights of copyright and intellectual property, to the resulting methodology, the questions, factors and overall survey are owned and protected by Best Companies and may not be used by any other individual or organisation.

We have attempted to make the document included below explaining our methodology as easy to read as possible, by only going into as much detail as is necessary to make our methods clear and understandable, whilst not delving too deeply into theoretical background.

If further information is required, we recommend the books detailed in the references section, P.22.

Our 8 Factor Methodology 2022 Process

Please click the image to view the document ...

Our 8 Factor Methodology

For additional support please email support@b.co.uk, call us on 01978 856222, or click the 'Get in Touch' button at the top of this page.